Returns and Refunds Policy
Last updated: June 21, 2026
Cancellations Before Dispatch
If you cancel your order before the container has been dispatched for delivery, you are entitled to a full refund. Contact us at sales@shippingdelightinc.com or call +1 (405) 591-7419 as soon as possible.
Cancellations After Dispatch
Once a container is in transit, cancellations may be subject to a restocking fee and logistics costs incurred. The exact amount will depend on the stage of delivery and will be communicated to you before the cancellation is finalized.
Damaged Goods
If your container arrives with damage that was not present at the time of dispatch (transit damage), you must notify us within 48 hours of delivery. Include photographs of the damage. We will arrange a resolution, which may include repair, replacement, or a partial refund at our discretion.
Used Container Condition
Used containers are sold as described: wind and water tight with expected cosmetic wear including surface rust, dents, and paint fading. These conditions are normal for used shipping containers and do not qualify for a return or refund.
Custom Builds
Custom container builds are made to order and are non-refundable once construction has begun. Any changes to the project scope after work has started may incur additional charges.
Refund Processing
Approved refunds will be processed within 5 to 10 business days and returned via bank transfer to the original payment method.
Contact Us
For any return or refund inquiries, contact:
Email: sales@shippingdelightinc.com
Phone: +1 (405) 591-7419